Protecting your personal data is particularly important to us. This is why we process your data exclusively on the basis of the applicable statutory regulations, namely the national Federal Act concerning the Protection of Personal Data 2018 (DSG), the European General Data Protection Regulation (GDPR) and the Federal Act enacting a Telecommuncations Act (TKG 2021). This privacy policy informs you about the most important aspects of data processing relating to your use of our website and the use of our products and services.
Privacy policy
Data processing by SMATRICS EnBW
SMATRICS EnBW GmbH
Europaplatz 2 / Stiege 4 / 4.OG
1150 Wien
General information about this data processing
Using a special form, property owners or persons authorized to dispose of properties can recommend their properties to us in order to set up charging stations on these properties.
The provision of data in this data processing is neither legally nor contractually required. However, if data is not provided that we cannot obtain from public registers, we will not be able to contact the party entitled to dispose of the property and subsequently also not be able to prepare a contract offer.
Categories of data processed and categories of data subjects
This data processing concerns property owners and persons authorized to dispose of property.
Within the scope of this data processing, we process the following categories of data:
Data identifying and contacting the owner of the property and/or the person authorized to dispose of the property, data identifying the property, data relating to the surroundings of the property, data relating to the property itself and comments or notices entered.
Purposes of data processing
The purposes of the data processing are the evaluation of whether the properety recommended to us meets our requirements and - in the event that the property meets our requirements - the conclusion of a contract with the person authorized to dispose of the property or the property owner for the installation of charging stations.
In an anonymized form, we also store information that a certain property has already been evaluated and that no contract has been concluded for this particular property or that the property does not meet our requirements.
Legal basis of data processing
We process the categories of data listed above on the basis of our legitimate interest pursuant to Art 6 (1) point f GDPR and on the basis of the implementation of pre-contractual measures pursuant to Art 6 (1) point b GDPR.
Our legitimate interest is the evaluation of the property and in the establishment of a business relationship with the person authorized to dispose of the property or the property owner, which in the best case leads to the conclusion of a contract with the property owner or the person authorized to dispose of the property.
Duration of data processing
If no contract is concluded or a property does not meet our requirements, we delete the personal reference at the next possible point in time and simply note in our archive that this property has already been evaluated and no contract was concluded or the property does not meet our requirements.
Processors
SMATRICS GmbH & Co KG collects the data listed above on our behalf, which it forwards to us. SMATRICS GmbH & Co KG therefore acts as our data processor in this data processing.
Other recipients
There are no other recipients.
General information about this data processing
During your visit on any of our websites (www.smatrics-enbw.com or any other website we operate, such as white label websites; hereinafter all such websites are collectively or individually referred to as the "Website"), we use web analytics services.
We use the following web analytics tools:
- Google Analytics
Google Analytics is a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics enables us to analyze your use of our Website. Some information about your use of this Website is transmitted to a Google LLC server in the USA and stored there. To better protect your data, we have switched on IP anonymization in Google Analytics. Your IP address is shortened before it is stored on the Google LLC servers (so-called IP masking). Therefore, the full IP address is not transmitted to a Google LLC server in the USA. Only in exceptional cases the full IP address will be transferred to a Google LLC server in the USA and shortened there. Google LLC will use this information on our behalf for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage.
- Google Tag Manager
Our website uses the Google Tag Manager of Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, Ireland. Google Tag Manager is a solution that allows us to manage our Website tags through one interface and implements these tags. The tool only takes care of triggering other tags such as Google Analytics and controls when they are triggered. Google Tag Manager does not access this data itself. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.
- Google Ads
We use Google Ads, an online advertising program from Google Ireland Limited, which allows us to create web ads. Google Ads then shows the ads from us in various Google products. For this purpose, various statistics and analyses about interactions with these advertisements are made in anonymous form.
- Facebook Ads
In addition, we also use Facebook Ads, an online advertising program from Meta Platforms Inc, 1601 Willow Rd, Menlo Park, CA 94025, USA, which allows us to create web ads. Facebook Ads then shows the ads from us in various Meta Platforms products. For this purpose, various statistics and analyses about interactions with these ads are made in anonymous form.
- LinkedIn Ads
We also use LinkedIn Ads, an online advertising program from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, which allows us to create web ads. LinkedIn Ads then shows the ads from us in LinkedIn. For this purpose, various statistics and analyses about interactions with these ads are made in anonymous form.
To do this, we use the following service providers:The provision of data in this data processing is neither legally nor contractually required.
Categories of data processed and categories of data subjects
The data processing exclusively concerns persons interacting with the Website. Such persons interacting with the Website may be customers, suppliers, interested parties or any other persons.
The data processed and cookies set as part of this data processing, including their purpose, their storage period, whether the cookie is a third-party cookie or not and the name of the cookie will be displayed to you at the respective service in our Cookie Consent Tool.
Purposes of data processing
The data collected is used to analyze user behavior on our digital channels, to measure the effectiveness of advertising activities, to improve and constantly develop marketing and sales activities, and to increase the efficiency and effectiveness of the available content and other SMATRICS EnBW services.
Legal basis of data processing
The processing of your data is based on your consent in accordance with Art 6 (1) point a GDPR in conjunction with § 165 para 3 TKG 2021. You can control the consent via our Cookie Consent Tool. It is also possible to give your consent only for certain services that you can select.
You can withdraw this consent at any time either by changing the settings via our Cookie Consent Manager (access it by pressing the button on the bottom left of your device).
Please note, that the withdrawal of your consent does not affect the lawfulness of the processing until the withdrawal.
Duration of data processing
Your personal data will be processed until you withdraw your consent.
Processors
The collection of your data and the preparation of statistics and analyses are carried out by our data processors.
For Google Analytics, Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, is our data processor.
For Google Tag Manager, Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, Ireland, is our data processor.
For Google Ads, Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, Ireland, is our data processor.
For Facebook Ads, Meta Platforms Inc, 1601 Willow Rd, Menlo Park, CA 94025, USA, is our data processor.
For LinkedIn Ads, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, is our data processor.
All of these data processors transfer personal data to a third country (namely the USA). Please note that there is no EU Commission adequacy decision for this transfer. The USA therefore does not have a level of data protection comparable to that of the EU. It is therefore also possible that US authorities can access your transferred data and that you have no effective legal remedies against this.
The legal basis for the data transfer is your consent pursuant to Art 49 (1) point a GDPR.
Other Recipients
There are no other recipients.
However, there may be a transfer of data in case of cause, for example, if a legal dispute arises from this data processing. In such cases, your data will be passed on to lawyers, courts or administrative authorities.
General information about this data processing
When you visit one of our websites, so-called server logs are created. These server logs record certain interactions between you and our website.
The provision of data in this data processing is neither legally nor contractually required.
Categories of data processed and categories of data subjects
The data processing exclusively concerns persons interacting with the Website. Such persons interacting with the Website may be customers, suppliers, interested parties or any other persons.
In this data processing, we process the following categories of data: Browser type and version, operating system used, website from which you visit our website (referrer URL), website you access on our server, date and time of your access, your IP address and technical data for assignment to a session (request ID).
Purposes of data processing
The collection of the aforementioned data is necessary to allow you to interact with the website correctly, to display the website correctly, in particular to allow our server to recognize whether to display the mobile variant or the desktop variant of the website shall be displayed and to detect, prevent and investigate attacks on our website.
Legal basis of data processing
The processing of your data is based on our legitimate interest pursuant to Art 6 (1) point f GDPR.
Our legitimate interest is the user-friendly display of our website, the trouble-free operation of our website and other IT systems that are linked to the website, the defense against attacks on our website and the investigation of possible crimes that have been or will be committed on our website.
Duration of data processing
Server logs are automatically discarded usually after 30-90 days, but at the latest after 6 months.
However, in case of an attack on our website, we keep copies of these server logs, which may be kept longer depending on the length of the attack and its investigation.
Processors
The server logs of our website smatrics-enbw.com and its subpages are collected by Digimagical GmbH, Legstattgasse 4-6, 3001 Mauerbach, as our data processor.
The server logs of our charging network map, are collected by SMATRICS GmbH & Co KG, Europaplatz 2 / Stiege 4 / 4.OG, 1150 Wien, as our data processor.
Other Recipients
If there is an attack on the website or an attack has already occurred, the data will be passed on to law enforcement authorities or to other persons for the purpose of clarifying and defending against the attack and possibly to lawyers for the purpose of evaluating and initiating possible legal action and remedies.
As a data subject, you have various rights. Below you will find a short description of the rights to which you are entitled as a data subject.
Right to access
You have the right to request information about the personal data processed. This right to information also includes your right to request a copy of the personal data about you.
Right to rectification
You have the right to request us to correct any inaccurate personal data concerning you and also the right to request us to complete any incomplete personal data concerning you.
Right to erasure
Under the circumstances established by law, you have the right to request from us the deletion of the personal data concerning you.
Right to restriction
In the circumstances established by law, you have the right to request from us the restriction of the processing of personal data concerning you.
Right to data portability
In the circumstances established by law, you have the right to request us to transfer the personal data concerning you to another controller or to receive the personal data concerning you in a structured, commonly used and machine-readable format.
Right to object
For reasons arising from your particular situation, you have the right to object to processing at any time, provided that our processing is based on Art 6 (1) point e GDPR, Art 6 (1) point f GDPR or if we do profiling.
Right to complain
If you believe that our processing of personal data concerning you violates applicable data protection law, you have the right to submit a complaint to the supervisory authority.
The supervisory authority responsible for us and its address is as follows:
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Right to withdraw consent
If data processing is based on consent given by you, you may withdraw this consent at any time by writing an informal e-mail to info@smatrics.com stating that you withdraw your consent. This option exists besides any special withdrawal options, such as buttons in e-mails.
Please note that the withdraw of consent does not affect the lawfulness of the processing until the consent is withdrawed.
Profiling and automated decision in individual cases
Profiling or an automated decision individual decision-making does not take place.
This privacy policy will be updated continuously according to the further development of our services. Changes to our website will be announced in good time before they are implemented.
Last revised: September 2023